KSBs

Knowledge

K1: Employer's target audience, both in terms of demographic and sociographic profile, and understanding audiences’ needs from the media. Back to Duty

K2: The relevant legislation, regulation and ethical issues that affect journalists and confidential material including: defamation; contempt of court; reporting restrictions; privacy, copyright. Back to Duty

K3: Current developments and changes to law and regulation and how they can affect a journalist’s work including; the codes of conduct/practice and relevant regulatory bodies to comply with such as The Independent Press Standards Organisation (IPSO), the Ofcom Broadcasting Code, BBC editorial guidelines and individual employer guidelines. Back to Duty

K4: The tools and techniques to use to identify, locate and establish physical and on-line contacts/sources to inform and contribute to content. Back to Duty

K5: The interacting audience data [audience analytics] and how to use that information to drive audience Back to Duty

K6: Use of story-telling concepts, how they work individually and how they can work in combination Back to Duty

K7: How to generate original and exclusive content and the contexts within which the content can be used Back to Duty

K8: How to identify and use techniques to extract compelling stories from (big) data sets, such as financial information from companies or government. Back to Duty

K9: How to present data stories in a visual way that helps the target audience understand the subject matter, using current and non-standard techniques. Back to Duty

K10: The techniques, strategies and lines of questioning to extract the maximum, relevant information from interviewees whether face-to-face, by telephone or electronic means. Back to Duty

K11: When specialist subject knowledge is required, and how to obtain this using the appropriate research techniques to ensure accuracy. Back to Duty

K12: The theoretical and practical uses of social media platforms, the issues/risks and how that aligns with the employer’s target audience and protocols Back to Duty

K13: The technical requirements of high quality, multi-platform digital/social journalism e.g. usage of cameras, mobile phones and editing and publishing applications/programs Back to Duty

K14: How to shoot and edit video and audio to meet standards for publication on different platforms Back to Duty

K15: Own employer’s editing protocols and programs; how to proof read content provided and edit as required Back to Duty

K16: How to motivate and influence others to achieve results that meet requirements Back to Duty

K17: Own role and responsibilities and within the wider team and impact on others Back to Duty

K18: How to develop coaching strategies and training plans to help others improve Back to Duty

K19: How to use research and analysis to identify areas of learning, both in the short and long term Back to Duty

K20: How to identify current industry trends across the media and how to apply these to journalism Back to Duty

K21: How to communicate potential story ideas and present in a manner appropriate to diverse audiences, adapting communication techniques accordingly Back to Duty

K22: Why it is important to seek feedback on own working practices and evaluate own practice for continuous improvement Back to Duty

K23: How to maintain your professional ethics and practices, and keep abreast of new developments within the media industry that may increase reputational risk Back to Duty

K24: How clear, timely communication can contribute to productive working relationships. Back to Duty

K25: The techniques used to lead a team, how to allocate and delegate tasks within a team and monitor their performance. Back to Duty

Skills

S1: Identify and use techniques to extract compelling stories from (big) data sets, social media and dense reports, such as financial information from companies or government to create the most effective story or feature for the target audience.. Back to Duty

S2: Undertake thorough research before reporting to ensure that content/material published or broadcast is accurate, compelling and verifiable Back to Duty

S3: Identify, select and use multiple sources of information, cross-checking and corroborating when necessary. Take accurate, relevant notes when and where needed Back to Duty

S4: Present data stories in a visual way that helps the target audience understand the subject matter. Back to Duty

S5: Research, evaluate and select a method and the platform(s) to be used to tell stories which will meet the employer’s strategic goals, reach the biggest audience and satisfy their needs. Seek ways to modify or introduce new techniques; combining information from multiple sources including people, reports, data and social media. Back to Duty

S6: Produce content in accordance with legal, regulatory and organisational requirements; use different multimedia combinations, where needed, producing and sourcing video and audio assets Back to Duty

S7: Make decisions and judgements at speed and when under pressure, on the way stories are researched and presented, ensuring the media outlet is leading when breaking news Back to Duty

S8: Assess the legal or regulatory issues and take responsibility for a course of action with regard to publication, and decide when professional legal advice is needed. Back to Duty

S9: Interrogate sources of information to establish the demographic and sociographic profile of the employer’s target audience to find where suitable contacts could be located Back to Duty

S10: Use contacts to find exclusive stories which meet the needs of the target audience; verify information from contacts and critically review its short and long-term implications Back to Duty

S11: Identify and evaluate the qualities of self and contacts to make decisions as to how best to nurture the informant; assessing where legal/regulatory/ethical problems may arise from working with a contact Back to Duty

S12: Develop strategies to handle contacts and maintain loyalty, even when their information may not always lead to a story Back to Duty

S13: Use audience data to evaluate the success of the strategy used and how that can inform future decision-making Back to Duty

S14: Monitor relevant social media on a systematic basis, proactively seek new sources of user-generated content that will help improve targeted content, the number of viewers/readers and depth of engagement Back to Duty

S15: Evaluate a wide range of social media platforms, identifying and selecting the appropriate social media for the content, maintaining the correct tone for the platform being used. Back to Duty

S16: Produce stories which resonate with the audience as measured by audience analytics, social media interaction and reach, plus other internal "tools" used by employers to understand audience sentiment. Back to Duty

S17: Undertake different types of interviews to extract information, even from those who are reluctant to speak; identifying and selecting the right interviewing technique to suit the interviewee. Back to Duty

S18: Critically analyse answers from interviewees to inform questioning and, if needed, other people to speak to. Probe for detail and inconsistencies in replies from interviewee Back to Duty

S19: Take responsibility for ensuring that material from outside sources is verified, conforms to all legal, regulatory and ethical issues and is presented to the audience in the correct manner Back to Duty

S20: Critically evaluate own and team members work to ensure additional multimedia content is produced to industry standards and is of a quality to maintain and advance the organisation's reputation in the industry, making changes when needed. Back to Duty

S21: Format and edit other’s material to meet the employer’s audience, following employer’s guides to editing, using approved programs and checking materials taking responsibility for devising strategies to reduce the time and costs of the editing process Back to Duty

S22: Proactively develop and maintain own professional competence, with the willingness to learn new processes and technical skills, and manage own continuing professional development (CPD) Back to Duty

S23: Lead the team in producing authentic, accurate and verifiable, publication/broadcast content Back to Duty

S24: Research and set performance indicators for the team, communicating objectives and goals to team members; develops coaching strategies and training plans to help others improve. Back to Duty

S25: Seek constructive feedback from relevant people about your performance; taking action as required Back to Duty

S26: Build engagement, motivation and develop high performance, agile and collaborative cultures, demonstrating leadership skills and developing junior colleagues Back to Duty

S27: Work through complex editorial situations and dilemmas, at speed and when under pressure, demonstrating well-developed editorial judgement in line with their organisation’s editorial values and aims Back to Duty

S28: Use and develop systems to track contributions from outside sources, including any agreements made with the people submitting the content Back to Duty

S29: Produces video or audio content which "draws in" the viewer/listener/user and adds value to the story being told Back to Duty

Behaviours

B1: Proactive and reacts positively to emerging trends; is curious, forward-looking, open to change and looks to find ways which will enhance the overall experience of the reader/viewer/end-user Back to Duty

B2: Works tenaciously and on own initiative to tell stories in the most eye-catching and compelling manner. Takes responsibility for seeing the "big picture" amidst a welter of information of data. Back to Duty

B3: Work ethically and with integrity; exercising autonomy when making judgements and offering advice to others. Is empathetic, builds trust and is a good listener while still critically evaluating the information being received Back to Duty

B4: Work in a transparent and open way; making judgements free from bias and taking on responsibility as needed as to what should and should not be changed in the editing process.Adapts positively to changing work priorities and patterns, ensuring deadlines continue to be met. Back to Duty

B5: Lead by example; committed to completing work within a set timeframe to industry standards, with excellent time management and prioritisation skills. Encourages diversity and equal opportunity both in their storytelling style, the content agenda and the team. Creates a supportive culture, allowing others to develop, valuing initiative in other team members and recognising the variety of skills available, with an ability to motivate, listen to and adapt to other’s needs. Back to Duty

B6: Demonstrate flexibility and resilience - Can converse with people from all walks of life and develops strategies and tactics for approaching different people.Carries out courageous, accurate, clear journalism to the highest ethical standards Back to Duty

B7: Undertake continuous professional development; Maintains, updates and grows knowledge and skills for the role. Is seen as an approachable "guru" when it comes to emerging trends and practices in journalism. A "go to" person for junior reporters, on what is happening and is likely to happen Back to Duty

Qualifications

English and Maths

Other mandatory qualifications

National Qualification in Journalism (NQJ)

Level: 6 (non-degree qualification)

Ofqual regulated

Additional details

Occupational Level:

7

Duration (months):

18

Review

This apprenticeship standard will be reviewed after three years